Maintenance Services
iSbote's maintenance services include a complete range of service categories such as customer technical support, technical training, repair and continuous technical contract renew. These services enable partners to maximize iSbote's product values, help them leverage iSbote's decades of technical expertise to compete and organically grow. If you want to find a service oriented technical partners, iSbote would be the best option for you worldwide, with countless field testimonies.Contact us here if you have any technical or business problem. iSbote's representative will guide you to right resources for any challenges in front of you.
If you purchase from iSbote you can open ticket here and report your problems. iSbote's agent or partners will contact you in 24 hours at 24*7.
iSbote Headquarter: ZhiJiang Building, Economy & Development Zone, QianTang District Hangzhou, CN. Email: Techsupport@iSbote.com
iSbote provides direct customers with iSbote technical support that includes 24/7 access to our technical experts; software upgrades and updates; and RMA warranty and hardware replacement options. Our Global Support provides support expertise as well as local presence globally.
iSbote offers a full range of technical training courses in terms of clients' demand anytime and anywhere worldwide. iSbote also provides training courses at customer premises upon request. In addition, iSbote will design training contents based on clients' individualized requirements.
Ensure free continuous support for your iSbote products in long time, or charge basic raw material fee for hardware issues. Annual technical support services can last over 2 years after your purchase. During product lifecycle, partners always can obtain a diversity of training services to maximize our product values. If you need a customizable training, you can make an appointment here.
iSbote offers a complete set of hardware replacement services to provide cost-effective repair and replacement options for all iSbote's products, including hardware Return and Repair (R&R) services for most products for customers with iSbote Support Programs. iSbote also offers Advance Hardware Replacement (AHR) and Managed Spares service with 24-hour or Next Business Day response time.